TERMS & CONDITIONS

Solesbury Pty Ltd trading as Jo Mercer ABN 37 078 937 710.

Gift Cards

Please treat Jo Mercer Gift Cards as cash. They cannot be replaced if lost or stolen. Jo Mercer Gift Cards, once activated, may only be used for purchases in Jo Mercer stores. They cannot be used to purchase product online. Jo Mercer Gift Cards cannot be exchanged for cash. The funds available will be verified on request or at the time of purchase at any Jo Mercer register. No change is given and any balance that remains on the Jo Mercer Gift Card can only be used in whole or part against future purchases in Jo Mercer stores. Where the price of the goods being purchased with the Jo Mercer Gift Card exceeds the card balance, you must pay the amount exceeding the card balance by an alternative payment method.

Jo Mercer Gift Cards expire 24 months after purchase. Any balance that remains on the Jo Mercer Gift Card after expiry will not be available for use.

Once your Jo Mercer Gift Card has reached a nil balance it cannot be re-activated.

Amounts on the Jo Mercer Gift Card range from $50 minimum to $1000 maximum.

Jo Mercer Gift Cards are not for promotional use. They may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities. They cannot be purchased using a promotional offer, i.e. using a $20 voucher as part payment.

Lay-bys

  1. Deposit must be a minimum of $20 or 20% of the purchase price - whichever is greater
  2. Lay-by period 4 weeks
  3. Weekly payments are required
  4. Lay-by will be returned to stock if final payment is not received by the due date and a cancellation fee of $20 will be retained by Jo Mercer
  5. No refund or exchange will be given unless legally entitled
  6. It is the responsibility of the customer to advise the store of any change of address or contact details
  7. Title to all lay-by goods is retained by Jo Mercer until payment is made in full.

Offers and Promotions

50% Off Second Pair

  • Discount applied at checkout to lowest or equal value item.
  • Not in conjuction with any other offer.
  • If two promotions are running at the same time the best offer for the customer will be applied at the checkout.
  • Excludes existing laybys.
  • Jo Mercer reserves the right to end or extend this promotion without notice.

Take a Further 30% Off Already Reduced Items

  • Offer valid for Webshop and Jo Mercer Outlet stores only.
  • Discount applied at checkout to sale items only.
  • Not in conjuction with any other offer.
  • If two promotions are running at the same time the best offer for the customer will be applied at the checkout.
  • Excludes existing laybys.
  • Jo Mercer reserves the right to end or extend this promotion without notice.

Exclusive Customer Club $50 Voucher Offer

  • This offer is valid from Monday 9th March 2015 and strictly expires in store end of day Sunday 29th March 2015 or 11.59pm online.
  • This voucher can be used at any Jo Mercer store or online.
  • Can only be used on full priced shoes and accessories.
  • Excludes shoe care, gift cards and other discounted product.
  • Not in conjunction with any other offer.
  • The offer cannot be redeemed against a prior purchase or a new or existing layby.
  • Voucher is not redeemable for cash. If the purchase is less than $50, change cannot be given.
  • If you return the item, the refund will be on the amount actually spent and a replacement vouvher will be given if it is within the valid dates.
  • Voucher not transferable.